Contact CreatorFanBase
Updated
Contact CreatorFanBase here: send us a message and we’ll reply by email, usually within two working days. If you spotted a wrong follower count, handle or detail on a profile, tell us which profile and we’ll check it against the official account.
CreatorFanBase is operated by Yalla Media FZ-LLC, Licence No. 107902, Premises HD03C, First Floor, In5 Tech, Dubai Internet City, Dubai, United Arab Emirates.
Good to know
- Want to be listed? Use the listing form — it reaches us faster.
- Who runs CreatorFanBase and how fast reported errors are fixed: about CreatorFanBase.
- Billing or subscription questions: include the email address you paid with so we can find your account.
- You can also email us directly at aditi@creatorfanbase.com.
Name the profile when you ask for a count correction
The contact form asks for a name, an email, a topic and a message, and the reply goes to that email, usually within two working days. Topics are a general question, a correction on a profile, a listing request, subscription or billing, press or partnership, and a privacy or data request. A wrong follower count, handle or detail needs the profile named so it can be checked against the official account. New listings move faster through the listing form. A billing note should include the email address used to pay. Messages can also go to aditi@creatorfanbase.com, and that email is used only to reply. The form lives on Contact us.
People also ask
How do I contact CreatorFanBase?
Use this form for a profile correction, a listing question, billing, press, privacy, or a general note. Name the profile if a count, handle or country looks wrong. This form is not how you hire a creator. Find people in search, then use the links on their profile.
How do I fix a wrong follower count?
Say which profile, which platform, and what the official account shows. Each count is a dated reading, described on the methodology page, so a difference may be the date. A sudden drop can also be held for review. We check the correction against the public account.
How do I ask about my CreatorFanBase bill?
Write from the email on the subscription and say whether it is Starter, Growth, Agency, or an API credit pack. Plans renew until you cancel, and you keep access until the period you paid ends. Refunds for time already billed follow the terms, except where the law requires otherwise.
How do I delete my CreatorFanBase account?
Ask here, or email the address on the privacy page, for a copy of your information, a correction, or deletion. The privacy page says we respond within 30 days. Deleting your member account is separate from removing a public creator profile.
Can you introduce me to an influencer?
Yes, through the collaboration form on the creator's profile, rather than this general contact form. Find creators in search, then send a brief with your budget and timing. Our team reaches out and negotiates on your behalf; a response is not guaranteed.